November 8 maintenance for REST and WebSocket

Scheduled maintenance ran from 02:00 to 04:00 Beijing time on November 8. REST requests could fail briefly and WebSocket connections could disconnect.

· Maintenance

The maintenance window was scheduled for early Sunday, when the major stock exchanges were closed.

Affected services

  • REST requests could receive brief 503 responses lasting no more than five minutes at a time.
  • The server could close WebSocket connections once. Reconnect with backoff and resubscribe.
  • The Member Center remained available for viewing. Orders and renewals were paused during maintenance.

What to do

If your client already handles reconnection, no action is needed. After service resumes, use the historical candles endpoint to retrieve missing data.

WebSocket reconnection guide

All announcements